If you are not satisfied
with a product purchased from us for any reason, simply
return the unused portion and the receipt within 30
days after delivery for a full refund (less shipping).
It is very important to us that you be happy with all
of your purchases made at our site. We will gladly refund
one opened product per order. Should you order more
than one of a particular product, it's important that
you open only one, until you are satisfied with the
product.
All returns must
be sent prepaid within 30 days of the date received.
No collect shipments will be accepted. To protect yourself
against loss or damage in shipping we recommend that
you insure the product(s) for their full value.
Simply pack the item(s)
securely, with the original packing slip and receipt
inside, and send it to:
JALera
Consulting Services, Inc.
P.O. Box 126326
Hialeah, FL 33012-1605
It may be in your
best interest to either send packages UPS or via insured
parcel post.
jalera.com
ships Monday through Saturday using the following shipping
guidelines:
Domestic
Health Supplement orders:
jalera.com offers FREE
SHIPPING no matter how much your package
weighs! Applicable on orders that are shipped within
the United States and its territories. Domestically,
we ship via USPS Priority Mail.
Delivery
Time:
Most orders are usually shipped within 48
hours (weekend and holidays excluded), provided that
items ordered are in stock. Most packages are shipped
via USPS Priority Mail.
Note: If
you are paying by check or money order, we cannot process
your order until payment is received.
Health
Supplement Product Availability: Occasionally,
unexpected shortages and manufacturer's out-of-stock
conditions occur due to raw material shortages, unexpected
inventory demands, bad weather, etc. Unfortunately,
jalera.com cannot predict when this will occur.
We make every effort to be in stock. When out-of-stocks
do occur, your regular order will be processed without
delay with notification of any item(s) not shipped.
Our
Security Policy: At jalera.com,
we ensure a secure on-line credit card transaction with
the most advanced technology and respect your personal
privacy. We will never release your name, street address,
telephone number or e-mail address without your consent.
We use the information we collect about you to process
orders. For information and detail on our security policy,
please read on:
Our Secure Ordering:
At jalera.com we use the Secure Socket Layer
(SSL) technology to encrypt the information you
send us when you place your order. The information is
encrypted on your computer, sent through the Internet
as jumbled code, and decoded on jalera.com's
secure servers. It cannot be read in transit.
Safeguarding
your privacy is extremely important to jalera.com,
and so we have taken measures to ensure the confidentiality
of your personal information.
Personal
Information is Confidential
We believe personal information should remain private
and we will not disclose or sell personal information
to any outside organization for solicitation purposes.
jalera.com will utilize your information only
to communicate with you.
Let
us answer your questions about our products at jalera.com
Please contact us in one of the following ways:
JALera
Consulting Services, Inc.
P.O.
Box 126326, Hialeah, FL 33012-1605
Tel: 305-362-1592
Fax: 305-362-7014
Internet: info@jalera.com
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